Loyalty Rewards Program – Terms & Conditions

Welcome to the Movita Juice Bar Loyalty Rewards Program! Our program is designed to thank our loyal customers by offering rewards, exclusive promotions, and special benefits when purchasing their favorite Movita products.

By joining or participating in the Movita Rewards Program, members agree to the following Terms and Conditions.

1. Membership & Enrollment

  1. Membership in the Movita Rewards Program is free and available to individuals who are at least 18 years old.
  2. Each member is permitted one loyalty account. Accounts are intended for individual use only and may not be shared, combined, or transferred.
  3. Members must provide accurate information when registering, including their name, phone number, and valid email address. Additional information, such as date of birth, may be requested for certain rewards or promotions.
  4. Members are responsible for maintaining accurate account information through the Movita mobile app or other authorized channels.
  5. Membership benefits are available at participating Movita Juice Bar locations.
  6. Rewards, points, and account balances have no cash value, are not legal tender, and cannot be sold, exchanged for cash, or transferred to another person.
  7. Movita Juice Bar reserves the right to suspend or terminate accounts that violate these Terms and Conditions.
  8. Employees of Movita Juice Bar and participating franchise locations may be excluded from earning or redeeming loyalty rewards, subject to applicable law and company policies.

2. Earning Rewards

  1. Members earn an average of 5% back in Movita Rewards on eligible purchases at participating Movita Juice Bar locations.
  2. Rewards are calculated based on the eligible purchase subtotal, excluding sales tax, tips, delivery fees, service charges, gift card purchases, and other excluded items.
  3. Members must identify their loyalty account at checkout by providing their registered phone number, scanning their loyalty code, or using another approved method.
  4. Rewards may also be earned through eligible purchases placed directly through Movita’s official mobile app or online ordering system.
  5. Rewards cannot be earned on purchases made before joining the program.
  6. Purchases made through third-party delivery platforms, including Uber Eats, DoorDash, Grubhub, and similar services, do not qualify for loyalty rewards unless otherwise specified in a promotion.
  7. Movita may offer additional rewards, bonus points, promotional incentives, or special offers at its discretion.
  8. Rewards earned from refunded, canceled, fraudulent, or disputed transactions may be reversed.
  9. Rewards typically appear in the member’s account within 24 hours after an eligible purchase, although processing times may vary.

3. Frequent-Visitor Rewards

In addition to the standard 5% rewards program, Movita may offer complimentary products or other benefits based on purchase frequency.

  1. Eligible members may receive a complimentary item or other promotional reward after completing a specified number of qualifying visits or purchases.
  2. The number of visits required and the rewards offered may vary by promotion and will be communicated through the Movita app or other official channels.
  3. A qualifying visit must include an eligible purchase associated with the member’s loyalty account.
  4. Multiple transactions made during the same visit may count as a single qualifying visit.
  5. Complimentary rewards are subject to product availability, participating locations, and any applicable promotional restrictions.
  6. Frequent-visitor rewards may have expiration dates, which will be displayed in the member’s account or promotional offer.
  7. Movita reserves the right to modify, replace, suspend, or discontinue frequent-visitor rewards, subject to applicable law.

4. Redeeming Rewards

  1. Members may redeem available Movita Rewards toward eligible purchases at participating locations or through approved Movita ordering channels.
  2. Members must identify their loyalty account before completing a transaction to redeem rewards.
  3. Rewards cannot be exchanged for cash, transferred to another account, or used to purchase gift cards.
  4. Rewards cannot be applied toward sales tax, tips, delivery fees, or other excluded charges.
  5. Rewards may not be combined with certain discounts, coupons, promotional offers, or other rewards unless expressly permitted.
  6. Complimentary items and promotional rewards are subject to the terms of the specific offer, including any applicable product, size, customization, or expiration restrictions.
  7. Rewards cannot be redeemed after a transaction has been completed.
  8. Movita reserves the right to establish reasonable redemption limits and restrictions to prevent misuse or fraud.

5. Missing Rewards & Transaction Adjustments

  1. Members are responsible for identifying their loyalty account at the time of purchase.
  2. If rewards are not credited to an account, members may request assistance within 30 days of the original transaction.
  3. A valid receipt or other acceptable proof of purchase may be required to verify the transaction.
  4. Requests submitted more than 30 days after the purchase date may be denied.
  5. Movita reserves the right to limit the number of manual reward adjustments and deny requests that cannot be verified.
  6. Rewards will not be issued for transactions already credited to another loyalty account.

6. Reward Expiration & Account Inactivity

  1. Standard loyalty rewards will remain available according to the expiration terms displayed in the member’s account and as permitted by applicable law.
  2. Promotional rewards, complimentary items, and limited-time offers may have separate expiration dates.
  3. An account may be considered inactive after 18 consecutive months without an eligible purchase or qualifying account activity.
  4. Movita may close inactive accounts after 24 consecutive months of inactivity, subject to applicable law and any required notice.
  5. Any expiration, cancellation, or forfeiture of rewards will be administered in accordance with applicable consumer protection laws.

7. Promotions & Special Offers

  1. Movita may offer exclusive promotions, birthday rewards, bonus rewards, seasonal offers, or other loyalty incentives.
  2. Promotions may be available only at participating locations or through designated ordering channels.
  3. Each promotion may have its own eligibility requirements, redemption limits, expiration dates, and restrictions.
  4. Unless otherwise stated, promotional offers cannot be combined with other discounts or offers.
  5. Movita reserves the right to correct promotional errors and cancel rewards issued because of technical errors, duplicate transactions, or fraudulent activity, subject to applicable law.

8. Misuse & Fraud Prevention

To protect the integrity of the Movita Rewards Program, the following activities are prohibited:

  1. Creating multiple accounts to obtain additional rewards or promotional benefits.
  2. Sharing, selling, transferring, or exchanging rewards without authorization.
  3. Claiming rewards from purchases made by other customers without their authorization.
  4. Manipulating transactions, returns, or purchases to obtain additional rewards.
  5. Using unauthorized software, automated systems, or other methods to generate rewards.
  6. Providing false or misleading information to obtain loyalty benefits.

Movita may investigate suspected misuse and suspend accounts, reverse improperly earned rewards, or terminate membership when violations are confirmed, subject to applicable law.

9. Changes to the Loyalty Program

  1. Movita Juice Bar reserves the right to modify, suspend, replace, or discontinue the Rewards Program, including reward rates, eligibility requirements, redemption options, and promotional benefits.
  2. Changes may be communicated through the Movita website, mobile app, email, or other official communication channels.
  3. Changes will become effective on the date specified in the applicable notice, subject to applicable law.
  4. Where required by law, Movita will provide advance notice before making material changes affecting earned rewards or program benefits.
  5. Continued participation after changes become effective constitutes acceptance of the updated Terms and Conditions, to the extent permitted by law.

10. Privacy & Communications

  1. Movita collects and uses member information to administer the loyalty program, track eligible transactions, deliver rewards, provide customer support, and improve the customer experience.
  2. Personal information will be handled in accordance with Movita’s Privacy Policy and applicable privacy laws.
  3. Members may receive program-related communications regarding their accounts, rewards, and important program changes.
  4. Promotional emails and text messages will be sent in accordance with applicable consent requirements. Members may opt out of marketing communications through available unsubscribe methods.
  5. Members are responsible for keeping their login credentials and account information secure.

11. Membership Cancellation

  1. Members may request cancellation of their loyalty membership by contacting Movita through its official customer support channels.
  2. Cancellation may result in the loss of unused rewards and promotional benefits, subject to applicable law.
  3. Closing a loyalty account does not automatically cancel any separate gift card balance or other independently protected customer funds.
  4. Requests to access, correct, or delete personal information will be handled in accordance with applicable privacy laws.

12. General Conditions

  1. The Movita Rewards Program is operated by Movita Juice Bar Franchise Corp. and made available through participating locations.
  2. Participation is voluntary, and no purchase is required to enroll.
  3. The program is intended for personal, noncommercial use.
  4. Movita is not responsible for interruptions or delays caused by technical failures, network outages, or other circumstances outside its reasonable control, but will address verified account errors as required by applicable law.
  5. These Terms and Conditions are subject to applicable federal, state, and local laws.
  6. If any provision is found unenforceable, the remaining provisions will continue to apply.

13. Contact Information

For questions regarding your loyalty account, missing rewards, or membership assistance, please contact Movita Juice Bar through our official website.

Website: https://movitajuicebar.com